Shipping & Returns
We offer your choice of shipping methods offered by UPS (United Parcel Service), including: UPS Ground, UPS Three Day Select, UPS Second Day Air, UPS Second Day Air AM, UPS Next Day Air Saver, UPS Next Day Air, UPS Next Day Air AM and USPS (United States Postal Service). Cost will vary depending on your location.
For more information on lead times and shipping of custom items, please email us or call 704.560.8076.
Stock items are returnable, only with factory authorization, when less than 60 days have passed since receipt and the product is packed unused in its original boxes. A 20% restocking fee will be charged for all stock products returned. Imprinted and custom items as well as items made in colors cannot be returned. If the return is a result of our error, please contact us immediately for an exchange. All return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
No return will be accepted without a Return Authorization Number issued by a Customer Service Representative. Product should be in original packaging and in Minimum Order Quantity (MOQ).
Please contact us or call 704.560.8076 with any questions.